Take control over system cost and functionality.
Even though we offer the most extensive warranty in the industry, it is important to consider a total partner program. The Citi-Telecom Solutions Partner Program gives the customer total control over system cost and functionality.
The Citi-Telecom Solutions Partner Program Includes:
- Unlimited System Programming
- Waiver of Premise Visit Charge
- 10% equipment discount
- Priority scheduling
- Annual Preventative Maintenance visit
- Unlimited Training
- Guarantee of "Inventory On Hand"
- Free "Software Only" Upgrades
- Backup and Archiving of system databases
- Telephone company coordination and diagnosis
- Replacement of defective base and handset cords
- Annual auditing of local and long distance expenses
- Free consultation
- Free help desk 24 hours a day, 7 days a week
- No charge for "No Trouble Found"
- Waiver of the Five Star $75 deductible (applies to customers with Five Star Warranty)
- Free remote programming twice per year (equipment must be equipped for remote programming)