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Partner Program

Take control over system cost and functionality.

Business Handshake Concept

Even though we offer the most extensive warranty in the industry, it is important to consider a total partner program. The Citi-Telecom Solutions Partner Program gives the customer total control over system cost and functionality.

The Citi-Telecom Solutions Partner Program Includes:

  • Unlimited System Programming
  • Waiver of Premise Visit Charge
  • 10% equipment discount
  • Priority scheduling
  • Annual Preventative Maintenance visit
  • Unlimited Training
  • Guarantee of "Inventory On Hand"
  • Free "Software Only" Upgrades
  • Backup and Archiving of system databases
  • Telephone company coordination and diagnosis
  • Replacement of defective base and handset cords
  • Annual auditing of local and long distance expenses
  • Free consultation
  • Free help desk 24 hours a day, 7 days a week
  • No charge for "No Trouble Found"
  • Waiver of the Five Star $75 deductible (applies to customers with Five Star Warranty)
  • Free remote programming twice per year (equipment must be equipped for remote programming)