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1100 Series IP Deskphones1100 Series IP Deskphones

The 1100 Series IP Deskphones feature a sleek, ergonomic design with a range of models suitable to employees at every level of business. High-resolution displays support data and web-based applications with USB peripheral support on some models for easier navigation.

Higher-end models offer integrated Bluetooth® audio gateways for increased mobility, and Gigabit Ethernet PC and LAN ports for future expandability.

All of these phones provide a local secure tools menu for simplified administration, in addition to tight integration with key Avaya platforms such as Communication Server 1000, Communication Server 2100, and Business Communications Manager.

1110 IP Deskphone

This single-line, standard-level IP phone is an ideal solution for knowledge workers with standard communication needs, and in schoolroom, main lobby or conference center environments. It integrates a fully backlit display, an IEEE 10/100 switch with LAN and PC ports and features the sleek, ergonomic design of the 1100 Series IP Deskphones.

Fact Sheet

1120E IP Deskphone

Suitable for knowledge workers and administrative personnel, this multi-line, intermediate-level desktop phone delivers innovative features. These include a high-resolution grayscale display, an integrated 10/100/1000 switch with LAN and PC ports, and a standard USB port.

Fact Sheet

1140E IP Deskphone

Designed for managers, executives, knowledge workers and senior administrative staff, this multi-line, professional-level deskphone delivers enhanced communication capabilities including a large high-resolution graphical grayscale display, an IEEE 10/100/1000 switch with LAN and PC ports, an integrated Bluetooth audio gateway, and a standard USB port.

Fact Sheet

1150E IP Deskphone

Specifically optimized for call-intensive environments such as IP ACDs and contact centers, the 1150E is a multi-line phone that features a large, high-resolution grayscale display, an IEEE 10/100/1000 switch with LAN and PC ports, an integrated Bluetooth audio gateway for agent support, and a standard USB connection.

Fact Sheet

1165E IP Deskphone

This multi-line professional-level deskset offers a high-resolution, fully-backlit QVGA color LCD display, an integrated Bluetooth audio gateway, and an integrated phone switch with Gigabit Ethernet LAN and PC ports.

Fact Sheet

1100 Series Expansion Module

This module adds 18 self-programmable line/feature keys to the 1120E, 1140E, and 1150E IP Deskphones.

Fact Sheet


1200 Series IP Deskphones1200 Series IP Deskphones

These IP deskphones offer multiple softkeys, integrated speakerphones, advanced audio-quality technology for crystal-clear conversations, headset support, and an integrated Ethernet switch for single desktop wiring. Designed to serve a variety of business needs, they can be easily customized for advanced users. The 1200 Series works with Avaya Communication Server 1000, Communication Server 2100, and Business Communications Manager.

1210 IP Deskphone

This standard-level desktop phone is a great choice for lobbies, lunch rooms, and other common areas. It comes pre-programmed with key features used by today's businesses.

Fact Sheet

1220 IP Deskphone

Ideal for office workers with moderate call activity, the 1220 is an intermediate-level phone that comes pre-programmed with key features. It offers four softkeys and six shortcut keys.

Fact Sheet

1230 IP Deskphone

This premium-intermediate deskphone is best suited for power users like managers, knowledge workers, and administrative assistants with advanced communication needs. It has 10 programmable soft keys, and comes pre-programmed with key features.

1200 Series Expansion Module

This module is available as an 18-key LED KEM that comes with paper labels, or as a 12-key LCD KEM that is self-labeling. Compatible with the 1220 and 1230 models, it delivers increased scalability for investment protection, and expanded feature access for user flexibility.


1400 Series Digital Telephones1400 Series Digital Telephones

Designed to serve the needs of a wide range of business users, the 1400 Series Digital Deskphones offer a contemporary design with advanced audio technology and productivity enhancing features. These phones work with Avaya Aura and Avaya IP Office.

1403 Digital Deskphone

Designed for visitors and other occasional users, this phone provides a simple, familiar interface that is ideal for common locations in offices, stockrooms, lobbies, or drop-in desks. The 1403 is compatible with Avaya IP Office only.

1408 Digital Deskphone

Designed for cubicle workers, sales staff, and other users with relatively simple telephone needs, the 1408 delivers a straightforward, productivity enhancing interface.

1416 Digital Deskphone

This deskphone is designed for receptionists, assistants, managers and other navigator users people who answer incoming calls, transfer customers, and monitor several lines throughout a typical day. This phone provides the most one-touch line/feature/speed-dial buttons, improving productivity and eliminating the need to scroll through on-screen lists.


1600 Series IP Deskphones1600 Series IP Deskphones

For businesses with basic communications needs, the 1600 Series IP Deskphones deliver familiar features at an attractive price point. They are ideal for office, branch, and call center use, and can be deployed alongside other Avaya phones, ensuring that all employees have exactly the functionality they need.

The 1600 Series combines the features of traditional and IP phones, delivering capabilities often found in higher-priced devices. All models feature backlit displays, high-quality full-duplex speakerphones, and buttons with dual LEDs (red and green) that give the user easy-to-read status information. They can support from three to 16 line appearance/feature keys and display up to four lines.

These phones are designed to work with the Avaya Aura and IP Office platforms.

1603 IP Deskphone

Designed for walk-up users in building lobbies and other public spaces, the 1603 supports three line appearances/feature keys, each with dual LEDs to show status. Fixed feature keys include conference, transfer, drop, hold, mute and a 2-way speakerphone.

1603SW IP Deskphone

Designed for users with basic communication needs, this model includes all of the 1603's features, but has an extra 10/100 Ethernet port for a co-located laptop or PC.

1608 IP Deskphone

Also for users with basic communication needs, the 1608 supports eight line appearances/feature keys with dual LEDs. It includes several fixed feature keys for common tasks, including conference, transfer, drop, hold and mute. In addition, it features a two-way speakerphone, a headset jack and an extra 10/100 Ethernet port for a co-located laptop or PC.

1616 IP Deskphone

With support for 16 line appearances, bridged appearances, or feature keys, the 1616 model is designed for users who monitor their own extensions in addition to other lines. It features a backlit display on a separately adjustable hinge, and like the 1608, it provides a headset jack and an extra 10/100 Ethernet port.

16CC Agent Deskphone

Built for call-center environments, the 16CC is a cost-effective deskphone that brings SIP and basic ACD (automatic call distribution) to the agent desktop.


2000 Series IP Deskphones2000 Series IP Deskphones

This versatile series of IP telephones deliver business-grade telephony features and applications. The phones are supported on the Avaya Business Communications Manager 400, Communication Server 1000, and Communication Server 2100 platforms.

The 2007 IP Deskphone is designed for managers, executives, knowledge workers, and anyone else using vertical applications that leverage converged voice and data applications. This advanced multi-line IP phone has a large color touch screen display and integrated 10/100 switch.


2250 Attendant Console2250 Attendant Console

This fully digital attendant console delivers efficient, high-speed call processing. It offers advanced capabilities that transform the attendant position into a streamlined, highly productive call-answering and message center.



3700 Series DECT Handsets3700 Series DECT Handsets

This family of mobile handsets delivers high-quality wireless voice communications to employees who roam within a building or campus. The handsets offer all the benefits of the DECT standard, including high security, scalability, low power consumption and long talk/standby times.

For users, the handsets offer productivity features like SMS messaging, a Bluetooth headset interface, and PBX features like hold, conferencing and messaging. To simplify management, they support remote configuration over the air or via cradle, 19 built-in user interface languages, and options for both IP DECT and ISDN DECT radio base stations.

The 3700 Series works with Avaya Aura and IP Office platforms.

3701 IP DECT Handset

This low-cost device offers basic telephony features, a 50-entry contact list, multiple ring tones, and support for 12 languages (Czech, Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Portuguese, Spanish, Swedish). It has a talk time of 10 hours, and a standby time of 100 hours.

3711 IP DECT Handset

The 3711 offers a large display, easy-to-use menus, corporate directory integration, WAP browsing and support for 10 languages (Danish, Dutch, English, Finnish, French, German, Italian, Portuguese, Spanish, Swedish).

3720 DECT Handset/3725 DECT Handset

Designed for office and industrial environments, these handsets deliver high-security, high-quality voice communications over a dedicated, encrypted wireless network. With 20-plus hours of talk time, they give users reliable access to PBX features like hold, conferencing, and messaging. For office workers, the 3720 offers core functionality at a budget-friendly price. The 3725 adds a backlit keypad, large color display, text messaging, and liquid and dust protection.


3900 Series Digital Deskphones3900 Series Digital Deskphones

With five models and a variety of accessories, 3900 Series Digital Deskphones can serve a variety of business needs. They offer easy-to-use display-based interfaces, call logs, self-labeling keys, simplified administration and other features to help improve productivity. They are designed to work with the Avaya Communication Server 1000 and Avaya Communication Server 2100.

3901 Digital Deskphone

This economical, single-line phone is ideal for light use in places like lobbies, reception areas, cafeterias, and hallways.

3902 Digital Deskphone

Designed for light use in manufacturing, warehouses, and other business environments, this single-line phone offers a display-based interface and hands-free capability.

3903 Digital Deskphone

This multi-line digital phone supports up to four lines and/or features.

3904 Digital Deskphone

Supporting up to 12 lines, the 3904 offers the largest display in its class, along with features like a personal directory, a call log, and a variety of user-selectable options.

3905 Digital Deskphone

Designed for call-center environments, this multi-line digital phone can serve the specialized needs of the busiest call center agents and supervisors.


4000 Series DECT Handsets4000 Series DECT Handsets

These handsets provide mobility throughout the workplace, allowing employees to stay connected via the wireless network as they move through a building or campus. They work with the Avaya Communication Server 1000, and are available in two varieties, traditional DECT and SIP DECT. In traditional DECT the base stations connect over TDM to cards in the Communication Server. In SIP DECT the DECT access points connect to a LAN and interface with the Communication Server using SIP.

4027 DECT Handset

This midrange, easy-to-use wireless handset is ideal for on-site employees who are highly mobile. Lightweight, pocket-sized and cost-effective, it features a new design akin to a cellular phone, with a similar shape, a color screen, and the ability to use the same accessories.

4070 DECT Handset

A top-of-the-range handset with an SOS emergency key, the 4070 is designed for on-site employees who are highly mobile. Lightweight, pocket-sized and cost-effective, it has a cell phone-like design, with a similar shape, a color screen, and the ability to use the same accessories.

4075 DECT Handset

Designed for use in healthcare, manufacturing, warehousing, and similar environments, this easy-to-use rugged wireless handset offers a man-down alarm function as well as a single-press alarm key. Its text-messaging feature allows alarms and messages to be sent and received by the user, and its color display offers features similar to the 4070 handset.

4145Ex DECT Handset

Specifically developed for use in hazardous environments, such as chemical or oil processing plants, the 4145X can be used wherever flammable gases or potentially explosive dust may be present. Like the 4075, it offers text messaging capabilities that allow alarms and messages to be sent and received by the user.


7000 Series Digital Deskphones7000 Series Digital Deskphones

The 7000 Series Digital Deskphones set the standard for durability, reliability, and flexibility. These phones offer a wide range of user-friendly features to suit many business environments and users - from the front desk to the conference room, from supervisors who spend their days on the phone to mobile workers who are never at their desks.

The 7000 series phones support the Avaya Business Communications Manager system and can be easily added as your business grows.

7000 Digital Deskphone

An entry-level digital telephone with no display that is ideally suited for basic office scenarios. It is available in EMEA, CALA, and Asia.

7100 Digital Deskphone

A single-line telephone designed specifically for public areas such as lobbies, cafeterias, hallways, break rooms or other locations where phone use is occasional.

7208 Digital Deskphone

An enhanced, multi-line telephone with an integrated LCD display that is perfect for office professionals and technical specialists.

7316E Digital Deskphone

A full-featured, expandable, multi-line telephone favored by supervisors, managers, and executives requiring advanced system features.

7406E Digital Mobile Handset

A full-featured, multi-line cordless digital telephone with a range of up to 1000 feet from the base station. Each site can support one to eight people. It is available in NA and most parts of CALA (excluding Trinidad and Jamaica).

Door Phone

A wall-mounted telephone equipped with a call button that enables office personnel to talk directly with visitors before they enter the business or a restricted area.


7400 Series DECT Handsets7400 Series DECT Handsets

The 7400 Series DECT Handset seamlessly extends the features and applications of Business Communications Manager (BCM) to provide wireless communications. It offers cost-effective, high-quality multi-cell roaming capabilities within and around the office environment.

The potential coverage area of the 7400 Series DECT Handset exceeds 1.5 million square feet and is scalable up to 64 users. Small & mid-size businesses can leverage these capabilities to achieve increased employee productivity and collaboration, improved customer service, significant cost savings, new revenues, and growth opportunities.

7400 Series DECT Controller

The controller provides call control to the Business Communications Manager main unit and Avaya 7400 Series DECT Basestations.

7400 Series DECT Basestation

The Basestation is the interface between the Avaya 7400 Series DECT Controller and the handsets themselves, providing up to 50,000 square feet of coverage.

7400 Series DECT Repeater

This repeater is used to extend the range of the Avaya 7400 Series DECT Basestation by up to 50%. It is often used in campus environments.

7400 Series DECT External Antenna

The external antenna is used with the Avaya 7400 Series DECT Repeater to set up new coverage zones up to 1 km away, making coverage possible in a remote area.

7430 DECT Handset

This handset offers solid value at a low cost. Its rugged design is ideal for industrial, warehouse and retail environments. Also available outside of North America, this handset model numbers include 7434, 4135, 4135Ex and 4136.

7439 DECT Handset

This rugged handset offers high value and an extensive feature set suitable for demanding users in industrial or warehouse environments.

7440 DECT Handset

This is a full-featured, rugged, high-quality handset with inherent protection against dust and water, making it ideal for high traffic or more rugged environments. Also available outside of North America, this handset model numbers include 7444, 4145, 4145Ex and 4146.

7449 DECT Handset

This is a classic, high quality, rugged handset with inherent protection against dust and water. It is ideal for office, hospital and customer contact centers.

7400 Series DECT Accessories

Accessories for the 7400 Series help optimize the wireless solution for your environment and work style. Headset, belt clip, safety line, and protective covers are available.


9600 Series IP Deskphones9600 Series IP Deskphones

This line of powerful deskphones offers brilliant audio quality, customizability and performance. The phones feature context-sensitive graphical interfaces that deliver increased call-control and call-management capabilities, while simplifying the traditional telephone experience. They help boost productivity while increasing worker satisfaction turning a business phone system into a competitive advantage.

The 9600 Series works with the Avaya Aura and IP Office platforms, and can be used from headquarters, remote locations, or home offices.

9620L IP Deskphone

This model offers robust features like status lights and buttons, and improved audio quality. A Power over Ethernet Class 1 model has very low power consumption.

9630G and 9640G IP Deskphones

Designed for professionals who rely heavily on their phones, these models offer advanced IP-telephony features, including mobility applications.

9650C IP Deskphone

The 9650C IP Deskphone is for receptionists and contact center agents anyone who manages a large volume of calls. It delivers advanced capabilities like built-in button functions for one-touch access to bridges and feature keys.

9670G IP Deskphone (only for Avaya Aura)

A large touchscreen on this phone provides access to contacts and applications. An onscreen keyboard makes using features easy. All of these features help make employees more productive.


Conference PhonesConference Phones

Ideal for spontaneous collaboration in meeting rooms, breakout rooms and conference rooms, Avaya Conference Phones provide full-duplex technology that eliminates clipping and hollow sounds associated with conventional half-duplex models. What's more, 360-degree microphone coverage assures that everyone in the room will be heard.

1692 IP Conference Phone

Providing the convenience and productivity benefits of a powerful, hands-free conference phone, the 1692 IP Conference Phone delivers the full set of Avaya Aura features directly to small, medium, and large conference rooms.

2033 IP Conference Phone

Perfectly suited for small and medium-sized conference rooms and managerial/executive offices, the 2033 is a full-duplex, hands-free conference phone that offers 360-degree room coverage.


IP Wireless PhonesIP Wireless Phones

Avaya offers a variety of phones to extend the power of IP telephony over a wireless LAN. Highly scalable, these IP wireless phones are designed for a range of end-user needs and environments, and provide access to productivity enhancing features like conferencing and corporate directories.

3641 and 3645 IP Wireless Handsets

These handsets integrate with Avaya Aura, Avaya Communication Manager R2.2 and higher, and Avaya IP Office R4.1 and higher. The handsets leverage the Avaya Voice Priority Processor and the Open Application Interface server, and are compatible with 802.11a, b, and g networks.

6120 WLAN Handset

Designed for premises-based mobile communication in the workplace, this intermediate-level IEEE 802.11a/b/g wireless device is optimized for use in a general office, and in financial and hospitality industries.

6140 WLAN Handset

The 6140 WLAN Handset is a professional-level IEEE 802.11a/b/g wireless device with integrated push-to-talk functionality, designed for premises-based mobile communications in the workplace. Engineered for demanding environments that require a high level of collaboration, it is small enough to be highly mobile, yet rugged enough for heavy use.


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